Portfoliobox offers a 14-day money-back guarantee if you are unhappy with your purchase.
If you want to request a refund, please contact our support team at support@portfoliobox.net.
The refund usually takes about 7 working days, and the money is returned to the original payment method. Please note that refund processing time can be extended. The refund will be in full. However, your bank may charge a handling fee, and the amount may differ slightly due to the exchange rate.
Please remember that we can only process the refund if the account has already been deleted. We cannot issue a refund if you have cancelled your subscription because you can use it until the current subscription expires.
If you registered a custom domain through our service and want to transfer it to another host and receive a refund, please contact our support team for more information.
