Booking Services and Appointment Services are distinct concepts with different meanings and uses. Learn how to differentiate between the two.
Booking Services
Booking Services involves booking a fixed event, such as a concert, an exhibition, or a class, where the date and time are predetermined. It's a reservation for a specific, unchangeable activity or occurrence.
Adding Booking Services is done in two steps. First, create the Booking Service. Then, add a your booking services on your portfolio.
Appointment Services
With Appointment Services, your customers can easily view your calendar and select a suitable time for a personalised appointment.
Appointment Services are done in three steps. First, you create a scheduling service. Then, you add personnel to the service (information, schedule, photo, etc.). Finally, you add links to the scheduling service on your portfolio.
- Create an Appointment Service
- Add personnel to the Appointment Service
- Add Appointment Services on your portfolio
Important Notes About Bookings & Appointments
- Payments for bookings and events are handled via your e-shop. You need to set up a store to be able to set up events and bookings on your portfolio.
- Refunds and cancellations are handled outside of the Portfoliobox platform. To issue refunds to customers who made bookings on your portfolio, you must use the payment method you selected for your store (Paypal, or Stripe).
