Account & Billing

• Choose the right plan

  You can choose to between three plans: Light, Pro and Pro+. This article will help you choose the right plan.

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: February 1, 2021

• Delete a website

  Deleting a website is done from your Portfoliobox Dashboard. You can start by logging into your Dashboard.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: September 19, 2023

• Two-Factor Authentication (2FA)

  Two-factor authentication (2FA) is a security feature that requires you to provide two separate authentication factors before granting access to your account.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: September 26, 2023

• FAQ - Student & School

  To access our student account service until graduation, your school must be a partner school.

  Portfoliobox 4 |  Learn Account & Billing School & Student  |  Created on: November 9, 2023

• Settings Overview

  Learn how to manage Portfoliobox settings, including general, custom CSS, e-commerce, blog, account, subscriptions, and language settings.

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: September 13, 2024

• Change the Interface Language

  Customise the Portfoliobox admin panel in your preferred language. Learn how to change the interface language without affecting your website's content.

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: September 14, 2024

• Change the language of your admin panel

  To change the default language set on your admin panel: Go to Settings. Under Language, click Interface Language.

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: February 16, 2021

• Adding a cookie message to your site

  A cookies message is a pop-up notice that visitors will get the first time they visit your website. It displays a message that informs visitors that cookies are

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: February 23, 2021

• Exit the Site Admin Panel and Return to the Dashboard

  If you work within a specific website's admin panel, you can easily return to the Dashboard where you can see the list of all your sites.

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: September 26, 2023

• Set an account password

  If you prefer logging in with a personal password, you can set a password in the Settings section of your dashboard.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: September 26, 2023

• Admin Panel Overview

  Streamline website management with our user-friendly admin panel. Access powerful tools for content control, analytics, and more.

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: November 13, 2023

• Configure Site SEO Settings

  Learn how to optimize your website in Portfoliobox by adding SEO titles, descriptions, keywords, and a Twitter username. Improve search rankings and visibility

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: September 14, 2024

• Log into your Portfoliobox Dashboard

  You can log into your site from portfoliobox.net/login using the email address and password connected to your account. If you have multiple Portfoliobox sites..

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: January 21, 2021

• Your billing information

  Find your billing informationTo find the billing information, please go to Settings → Subscription. Change your billing information Under Subscription

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: February 16, 2021

• Add a Site Icon

  Site Icon is also called favicon (short for “favorite icon”). It is an icon that is displayed on a browser tab next to a website's page title. To upload a

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: February 22, 2021

• Change your admin password

  The admin password is no longer active, and it has been replaced by your dashboard password.

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: January 21, 2021

• Log into your site's admin panel

  You can log into your site's admin panel from your Portfoliobox Dashboard. 

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: September 19, 2023

• Upgrade your site

  You can upgrade your account from your admin panel. Click on Upgrade at the upper-right corner of your admin panel & choose the plan that fits your needs.

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: February 15, 2021

• Payment methods

  All payment methods available in Portfoliobox 4: Bank Card, PayPal, WeChatPay, AliPay, Bancontact, EPS, GiroPay, Klarna.

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: May 23, 2022

• Troubleshooting login issues

  When logging in, you're ask to fill in your email address, then select the website you want to log into in the list, then fill in your password.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: November 14, 2022

• Dashboard vs. Admin panel

  The "Dashboard" and the "Admin Panel" each serve a unique purpose and provide distinct functionalities to effectively manage your account and websites.

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: September 19, 2023

• Transfer a site to another user

  You may need to transfer ownership of a website to another user. We've implemented a straightforward transfer feature to make this process seamless and secure.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: September 26, 2023

• Authentication Methods: verification code and password

  To ensure the safety of your account and data, certain actions in the Dashboard require authentication with a password or a verification code.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: September 26, 2023

• Receipts & VAT

  Finding your receipts In the Subscription tab, you can see your active subscription, your billing history and your receipts. To find your receipts: Go to

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: February 16, 2021

• FAQ - Billing & Payments

  Frequently asked questions about billing and payment

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: May 15, 2023

• Account Email vs. Site Email: Understanding the Difference

  Managing your online presence involves various email communications, and it's important to differentiate between two email addresses within Portfoliobox.

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: September 25, 2023

• Remove Account password

  In this article, we'll explore the option to remove your account password, allowing you to log in seamlessly using a Verification Code sent directly to your ema

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: September 26, 2023

• Become a partner school

  Becoming our partner school is totally free of charge and commitment.

  Portfoliobox 4 |  Learn Account & Billing School & Student  |  Created on: November 9, 2023

• Unpublish Your Site

  Need to take your site offline temporarily? Follow our simple steps to unpublish your Portfoliobox website and hide it from the public while you make updates.

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: September 14, 2024

• Change the email address associated to your site

  This guide will show you how to change the email address associated with a Portfoliobox site. Go toSettings. Select Account Settings. Click the Change..

  Portfoliobox 4 |  Learn Account & Billing Site Admin Panel  |  Created on: January 21, 2021

• Change your account email address

  Your email address is critical information associated with your account. Follow the steps below to update your email address.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: February 16, 2021

• Delete your account and its content

  You can delete your Portfoliobox account from the dashboard settings.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: February 16, 2021

• Convert your account to a student account

  If you already have a Portfoliobox account and are studying in one of our partner schools, you can contact our support team to convert your current account to a

  Portfoliobox 4 |  Learn Account & Billing School & Student  |  Created on: November 9, 2023

• Change your account password

  This article will walk you through the necessary steps to manage your account password.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: February 16, 2021

• Your subscription

  Changing your subscription plan You can upgrade or downgrade your account to another plan than the one you're currently using. Upgrade Click the Upgrade button

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: February 16, 2021

• Disable right-click on images

  By default, the right click option is enabled in your admin panel. Disabling right click provides security that prevents visitors to right click and download

  Portfoliobox 4 |  Learn Account & Billing Website Settings  |  Created on: February 20, 2021

• Payment issues

  When you upgrade your Portfoliobox account, a subscription is created. Each month, or year, you will automatically be charged for the renewal of your account.

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: November 14, 2022

• Refund Policy

  Portfoliobox offers 14 days money-back guarantee if you are not happy with your purchase. You can get in touch with our support team to ask for a refund.

  Portfoliobox 4 |  Learn Account & Billing Billing & Subscription  |  Created on: December 6, 2022

• Create a new website from the dashboard

  All your Portfoliobox sites are gathered under one account, in your dashboard. Learn now to easily create new sites directly from your dashboard.

  Portfoliobox 4 |  Learn Account & Billing Portfoliobox Dashboard  |  Created on: October 4, 2023